FAQs

Frequently Asked Questions:

How does an “All The Way” cleaning work?

Book online, call, or email us and our team will leave your home spotless! We’ll thoroughly clean your common spaces, bedrooms, bathrooms, and kitchen. See our services page for a complete listing of what’s included.

Why should I trust your teams?

All of our cleaners are background checked and must go through a multi-step interview process, including a cleaning test.

What is your online scheduling like?

Simply enter your address, and the number of bedrooms, bathrooms, kitchens, common areas, and any other places or things you would want cleaned and organized in your home. You’ll receive a response of our upcoming availability. Select the time that works for you, add any additional notes, and we’ll send you a confirmation!

What times can your teams come?

We operate seven days a week, 9 am to 9 pm for Residential Cleanings and 24-hours around the clock for Commercial Cleanings.

Do I need to be home at the time of my cleaning?

It’s your choice. Feel free to note where you’ve left a key or instructions on how the cleaners should enter your home.

Do you bring cleaning products?

Yes! We also bring equipment. If additional resources are needed, we will do what it takes to get the job done

Are your products eco-friendly?

Yes! We use eco-friendly products that provide peace of mind to our customers,  especially those with pets and kids.

What is the best way to pay for my cleaning?

We accept payment online via credit card or debit card. We also accept cash and checks.  You’re only charged for your cleaning once the job is complete.

Have a question that’s not answered?

Contact us at customerservice@allthewaycleaningcompany.com. We’ll get back to you right away.

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